Client Fee Payment Policies
How Our Fees Are Determined and Communicated To You
Like any business, we charge for our Services. Since each legal category is different and each personal situation is different, our legal fees will vary from person to person.
We determine fees for services after speaking with you about your situation and legal goals for that situation. This is typically done during a phone or in-person (usually at our office) consultation. In most cases our initial assessment consultations are free. If for any reason an initial consultation is not free we would notify you at the time you booked the appointment with us. We do not surprise our clients after the fact. You will know in advance if there ever is a fee for an initial consultation. Again, nearly all initial consultations are free.
After the initial consultation we communicate our fees to you for your consideration. If you would like to engage us for our services, we both sign a Client Engagement Agreement. That agreement covers what we will do for you, the fee is put in writing, along with other clauses relating to what happens if payment is not made on time, our payment collection methods, cessation of services for non payment, our communication policies and other details related to the services we provide you.
Some People We Cannot Help and Individual Results May Vary
If you don't feel we can help you, we will communicate this during the initial consultation or if we need to research further, we will notify you via email, phone or mail during followup. Even when we take on a case, circumstances vary from case to case. While we do our best to help our clients, we cannot guarantee results. Therefore we cannot provide guarantees as they relate to what the court may or may not decide, or whether certain government programs (such as student loan forgiveness) will or will not apply, whether a bank will or will not consider debt restructuring and so on. Since each situation is different, any results, reviews or testimonials provided on this website should not be considered representative of what we can do for you and results will vary.
Non Payment and Stoppage of Our Services
Sometimes, when a client does not pay and additional payment arrangements are not made, we may need to temporarily or completely cease providing services. In the situations where services were provided, but a payment plan was not completed, we may charge penalties which if applicable, are detailed in our client engagement agreements, and we may utilize a collections firm to recover the fees owed to us.
About Our Zero Down Bankruptcy Option
While many people opt to pay for fees at once or on a retainer basis, some prefer to utilize our $0 Down payment option for personal Bankruptcy related cases. Here's how it works: After you sign an engagement for services agreement with our firm, generally speaking, the court filing fees and costs will be paid up front. These can be waived in certain circumstances. You do not pay anything initially for our bankruptcy legal fees. We work out a payment plan with you, where you are aware of the fees in advance for our services. You'll pay on a monthly basis over 12 months until our fee is paid. Some clients find this help to allow them to meet all their obligations while the bankruptcy process proceeds. If you have further questions about our services or this option, please don't hesitate to contact our office.
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